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Managing Interaction Recordings

Renaming Interaction Recordings

To rename your interaction recordings, simply follow these steps:

  1. Navigate to the Recordings list.
  2. Hover over the recording you wish to rename.
  3. Click on the pencil icon that appears.
  4. Enter a new name for the recording using up to 30 characters.
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Deleting Interaction Recordings

To permanently delete an interaction recording, simply follow these steps:

  1. Navigate to the Recordings list.
  2. Hover over the recording you wish to delete.
  3. Click on the trash icon that appears.
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